Delivery rules

1. Delivery in Almaty and Astana:

  • Orders received today before [time] will be delivered by courier during the current day.
  • Delivery is carried out from [start time] to [end time].
  • The cost of delivery within the city is [cost].

2. Delivery to other cities:

  • Orders intended for other cities are sent by courier.
  • The cost of delivery to other cities is paid by the recipient.
  • Expected delivery time to other cities may vary depending on distance and logistics conditions.

3. Delivery payment:

  • The cost of delivery in Almaty and Astana is included in the total amount of the order.
  • Delivery to other cities is paid by the recipient upon receipt of the goods.

4. Order tracking:

  • Customers are given the opportunity to track the status of their order through [tracking system, if applicable].

5. Conditions for canceling an order:

  • The recipient is required to check the order upon receipt.
  • If the packaging is damaged or the product does not conform, please notify the courier and contact our customer service department within the current day.

6. Contact information:

  • If you have any questions or need clarification, please contact our customer service department by phone +77078818818 or by email [email protected] .

Please note that delivery terms are subject to change and customers are advised to periodically check our website or contact our customer service department for the latest information.

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